Client Care Manager

Are you ready to turn your passion for advocacy into a rewarding career?

At Home Care Assistance, we don’t just provide care; we change lives. As a Client Care Manager, you are the heartbeat of our mission. You aren’t just managing schedules - you are the architect of comfort, the bridge between families and medical professionals, and the mentor who empowers our caregiving team to shine.

We’ve built a community where your expertise is celebrated, your voice is heard, and your well-being is prioritized. If you’re looking for a role that offers deep professional satisfaction alongside a lifestyle-focused rewards package, your search ends here.

The Impact You'll Make:

• Architect of Care: Design and evolve personalized care plans that allow clients to thrive at home.
• Clinical Liaison: Act as the vital link between medical professionals and families, ensuring seamless communication.
• Team Mentor: Supervise, schedule, and inspire our caregiver team to maintain the highest standards of excellence.
• Problem Solver: Proactively resolve client concerns with empathy and precision.
• Quality Guardian: Ensure all operations meet HIPAA standards and our own rigorous quality benchmarks.
• On-Call Leadership: Participate in a weekly rotation to provide peace of mind for our clients and staff.

What You Bring to the Table:

• Experience: A proven track record in In-Home Care Management or a similar leadership role.
• Communication: Elite interpersonal skills with the ability to navigate sensitive conversations.
• Tech Savvy: Proficiency in Microsoft Office (Word/Excel) and care management software.
• Resilience: An adaptive, "can-do" spirit that excels in a fast-paced environment.
• Core Values: A deeply compassionate, patient, and empathetic approach to every interaction.

A Rewards Package Built for You:

We believe that those who take care of others deserve to be taken care of. Our benefits go far beyond the basics:

• Health & Wealth: Comprehensive medical, dental, and vision coverage plus robust retirement plans.
• Accelerated PTO: We value your time off. Enjoy an accelerated earning schedule that rewards your tenure with more vacation time, faster.
• Ongoing Performance Bonuses: Your hard work doesn't go unnoticed. We offer our Client Care Managers ongoing bonuses based on client satisfaction and team retention.
• Travel Incentives: Ready for a break? After one year, top-performing managers qualify for our travel stipend and exclusive getaway incentives.
• Career Ascension: Continuous professional development and clear pathways for executive advancement.